Frequently Asked Questions for pet flea treatment
Yes, they are the same exact products, but at lower prices. We only carry products that are intended for the USA.
We ship our pet medicine globally.
Orders will generally take 7-15 business days to arrive, depending on location, size of item, and quantity ordered.
A 10% cancellation fee will be applied to orders that have already been filled by our pharmacy staff and prepared for shipment. All cancellations must be made via telephone during our business hours.
Medications should be stored at room temperature unless otherwise noted.
Expiration dates vary by each manufacturer. Our practice is not to sell short dated products. Our rolling inventory method will allow you to receive products with extended expiration dates.
All heartworm prevention medications require a prescription before we can ship it out. Generally, your vet may require a test once a year before the prescription is renewed. Please check with your vet regarding their policy.
Special order medications can be received Please call us and we will try to arrange a special order.
The same coupon code will only apply once per customer.
Order Tracking is available online. Enter your order number from your email and find out when your order is expected to arrive.
Please refer to the Food and Drug Administration’s website in regards to the proper disposal of medications. Go to www.fda.gov/ForConsumers/ConsumerUpdates/ucm101653.htm
Please do not hesitate to contact us if you have any further questions regarding placing an order.